At Level Cross Digital Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website, attend our courses, or use our services. By accessing or using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information from you in various ways, including:
Personal Information
- Name, email address, phone number, and other contact details.
- Educational and professional background (if provided during course registration).
- Payment information (e.g., credit/debit card details) for course enrollments or purchases.
Anonymous Data
- Browser type, IP address, device information, and operating system details.
- Usage patterns, such as pages visited, time spent on the website, and interactions with our content.
Third-Party Data
- Information shared by third-party platforms or services (e.g., Google Analytics, Meta Blueprint, or HubSpot) if you connect your accounts to our services.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and personalize our courses, services, and support.
- To process payments and manage enrollments.
- To communicate with you about course updates, job opportunities, or promotional offers.
- To improve our website, services, and user experience.
- To analyze website traffic and usage trends.
- To comply with legal or regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- With third-party service providers who assist us in delivering our services (e.g., payment processors, email marketing tools, or cloud storage providers).
- With certification partners (e.g., Google Analytics, Meta Blueprint) to validate your course completion or issue certifications.
- With hiring partners or recruiters to facilitate job placement assistance.
- As required by law or to protect our legal rights.
4. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for data processing at any time.
- Request a copy of your data in a portable format.
- Object to the processing of your data for direct marketing purposes.
To exercise these rights, please contact us at [privacy@levelcrossdigital.com].
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server storage.
6. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any information.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These tools help us:
- Remember your preferences and login details.
- Analyze website traffic and usage patterns.
- Deliver targeted advertisements.
You can manage your cookie preferences through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we will notify you via email if significant updates occur.
9. Contact Us
If you have questions about this Privacy Policy or your data rights, please contact us at:
- Email: [levelcrossdigital@gmail.com]
- Phone: +91 73560 11215
- Address: Level Cross Digital Academy,
Nenmara, Palakkad, Kerala, India
By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Last Updated: 1 April 2025
